Payment policy for adult social care to be rolled out in West Northamptonshire

05 March 2025

West Northamptonshire Council (WNC) is set to implement a new Direct Payments Policy for Adult Social Care on 1 April 2025, following Cabinet approval. This policy, shaped by extensive public consultation, aims to enhance transparency, consistency, and flexibility in the administration of direct payments, providing residents with greater control over their care and support.

The Council has listened to the valuable feedback from the community, leading to several key enhancements in the new policy. Residents with eligible care and support needs will be able to utilise Direct Payments to cover transport expenses, facilitating easier access to essential services, medical appointments, and social engagements. This change promotes greater independence and community involvement.

Additionally, the policy introduces clearer information and support mechanisms, assisting residents and their families in understanding and managing Direct Payments effectively. This includes guidance on employing personal assistants, managing care services, and maintaining necessary records.

Adjustments in the management of carers' Direct Payments ensure alignment with WNC's Carers Strategy, providing tailored support that acknowledges the vital role of carers in the community. The policy also establishes standardised procedures across West Northamptonshire, reducing administrative complexities and ensuring a fair approach to Direct Payments for all residents.

The new Direct Payments Policy will be effective from 1 April 2025. Detailed information regarding the roll out of this will be shared in the upcoming weeks. Keep up to date on our adult social care pages here.

This policy underscores WNC's commitment to fostering a supportive environment where residents have the resources and flexibility to manage their care in a manner that best suits their individual needs.